投訴信英語(yǔ)作文模板

　　【寫(xiě)作要求】

　　你是李華，兩周前你從網(wǎng)上訂購(gòu)的一套書(shū)蟲(chóng)系列讀物（BookwormSeries）昨天才到貨，且包裝破損，數(shù)量不足。請(qǐng)就此向網(wǎng)店客服寫(xiě)郵件投訴。要點(diǎn)如下：

　　1. 介紹購(gòu)物情況

　　2. 反映存在問(wèn)題

　　3. 提出解決方案

　　注意：

　　1. 詞數(shù)100詞左右

　　2. 可適當(dāng)增加細(xì)節(jié)，使行文連貫

　　3. 開(kāi)頭結(jié)尾已給出，不計(jì)入總詞

　　可能用到的生詞：投訴complaint n.

　　【優(yōu)秀滿分范文】

　　To whom it may concern,

　　I am one of your customers(顧客). I ordered（訂購(gòu)）a set of(一套) Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, thebooks were so poorly packed up that the cover of one book was torn. To makematters worse, it is not a complete set, as I found one book missing.

　　I am sorry to have received such poor service, and I believe I have every rightto ask you to deal with this problem. I hope that you either return my money ordeliver a new set of books to me. Besides, I’d like to be informed of theprocess of your dealing with my complaint.

　　Lookingforward to your reply.

　　Sincerely,

　　Li Hua

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